Our Policies

Appointments

To secure your appointment, a credit card must be on file.

 Cancellations/Rescheduling

All cancellations and rescheduling must be made 24 hours prior to your appointment. A 50% cancellation fee will be charged to the card on file for any appointments cancelled or rescheduled less than 24 hours to your appointment.

 

Late arrivals:

We understand that life moves quickly and schedules can shift. To allow yourself a calm transition into your session, we recommend you to arrive about 10 minutes before your appointment time.

If you arrive more than 15 minutes late, your practitioner may suggest rescheduling to preserve the full quality and flow of your treatment.

Please be mindful that if you are late to your appointment, it will cut into your treatment time. If you are late to your appointment 15+ minutes, your appointment will be cancelled and you will need to reschedule. Late arrivals are subject to the cancellation fee.

No Shows:

No shows will result in full charge of the service booked.

No shows for a second time will no longer be able to book an appointment.

Thank you for your understanding and respect for these policies — they allow me to provide the highest quality care and presence for every client during their healing experience.